Commercial transport of recalled Samsung Galaxy Note7 mobile phones

This alert highlights the potential risks associated with the commercial transport of recalled Samsung Galaxy Note7 mobile phones containing defective lithium ion batteries. Commercial entities involved in the recall, such as retail stores, dangerous goods transporters and other persons must pack, label and transport Samsung Galaxy Note7 mobile phones as detailed below.

This information does not apply to individual consumers returning their devices to the place of purchase.


Samsung Electronics Australia has issued a recall for all Galaxy Note7 mobile phones due to a risk the lithium ion batteries may overheat and pose a fire or burn hazard. Samsung has directed consumers to power down their phones and return them to the original place of purchase. Retailers are responsible for returning the devices to Samsung.

Action required

All Galaxy Note7 devices are considered defective lithium ion batteries and these devices are classified as Class 9 dangerous goods. Commercial transport of recalled devices must comply with the Transport of Dangerous Goods by Road and Rail (National Uniform Legislation) Regulations 2011.



Your packaging label must include all the following components:

  • Wording indicating the goods are not for air transport.
  • The United Nations (UN) number and proper shipping name, which is - UN 3481, LITHIUM ION BATTERIES CONTAINED IN EQUIPMENT.
  • Dangerous goods packaging marks preceded by the UN packaging symbol, which is the letters UN inside a circle.
  • The name and address of the consignor or manufacturer.
  • A miscellaneous dangerous goods Class 9 label.

The correct packaging label needs to include the class label, UN number and proper shipping name and dangerous goods packaging approval number.


  • Samsung Galaxy Note7 devices must not be transported by air.
  • Packages must be transported as a dangerous goods load by a competent person, along with the required transport documents.
  • Where applicable, additional measures such as vehicle placarding, safety equipment and emergency information must be used.

Remember you must notify NT WorkSafe of any serious injury or a dangerous incident.

Further information

For further information please refer to the following



This Alert contains information from the Safety Alert, Commercial Transport of Recalled Samsung Galaxy Note7 Mobile Phone, issued by SafeWork NSW on 14 December 2016. NT WorkSafe does not warrant the information in this Alert is complete or up-to-date and does not accept any liability for the information in this report or as to its use.