Rehabilitation Provider Requirements

NT WorkSafe has implemented the Nationally consistent approval framework for workplace rehabilitation providers.

The national framework is intended to:

  • provide a robust approval system across participating workers compensation authorities
  • enable the objective measurement of provider performance against the conditions of approval, and
  • establish practical principles designed to deliver high quality workplace rehabilitation services to workers, employers and insurers.

Under the national framework, workplace rehabilitation providers would apply to their home jurisdiction for initial approval by demonstrating their ability to meet organisations capability standards, return to work service model principals and mandatory qualifications.

The new framework simplifies the approval process in other jurisdictions once the home jurisdiction has given approval.

The Northern Territory has implemented a number amendments to the national framework which are outlined in the 'Northern Territory supplement to the guide: Nationally consistent approval framework for workplace rehabilitation providers'. Rehabilitation providers should read the supplement along with the national framework before making an application.

The nationally consistent approval framework covers four principles:

  1. Service principles
  2. Organisational and administrative principals
  3. Quality assurance and continuous improvement
  4. Staff management.

Approved workplace rehabilitation providers should have their own monitoring processes in place to demonstrate compliance with the conditions of approval under the national framework.

Northern Territory Supplement to the Guide: Nationally Consistent Approval Framework